Improve workflows and reduce clinician burnout with a strong IT-clinical relationship
Does your organization have an IT/clinical governing body
or multi-disciplinary team?
When Sarah Cypher, director of nursing at Froedtert & The Medical College of Wisconsin, caught a glimpse of the secure messaging technology a fellow leader was using, she knew she was looking at a powerful communication tool. But until that moment, she had no idea the mobile application she was looking at was already in use at her organization.  
There is a great irony occurring today in hospitals around the country: Attempts to roll out powerful communication tools are failing because IT and clinical staff themselves speak very different languages. In fact, disconnects between IT staff and clinical technology end users are common and can lead to project delays, security concerns and other conflicts, which all affect adoption and efficacy. 
You'll learn how to:
  • Identify the consequences of communication disconnects between IT staff and clinical technology end users 
  • Describe the barriers to effective collaboration, and recognize how these barriers can lead to project delays, security concerns, and poor end user adoption 
  • Explain how clinical and IT teams can turn a lack of mutual understanding into a successful collaboration for reviewing new technology 

Available: On demand

Duration: 60 mins

Cost: Free

Register to watch


Meet the experts

Tim Tindle
Tim Tindle
Chief Information Officer, Spok
With more than 35 years of information technology experience, Tim Tindle joined Spok as chief information officer in 2019 from Harris Health System, a $1.5 billion-dollar integrated delivery system. At Harris Health System he served as the CIO and led the enterprise IT strategy. During his tenure at Harris Health System, Tindle implemented a broad range of clinical and business technology solutions to transform the organization into an integrated health system.
Sarah Cypher,
DNP, RN, CMSRN, NE-BC, Froedtert & The Medical College of Wisconsin-Froedtert Hospital
Sarah Cypher is a director of nursing at Froedtert & The Medical College of Wisconsin-Froedtert Hospital. Her experience includes roles in nursing education and nursing management. In her current role she has been involved with multiple facility design projects including pre- and post-occupancy evaluations, utilizing evidence-based design tactics, and creating environments that positively impact patients and staff.

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