Hospital call center and switchboard software

Streamline operator workflows and improve call handling with a unified hospital call center and switchboard platform.

 

Modern hospital call center and switchboard software

  • Speed caller response with hospital call center software built for high-volume environments.
  • Simplify operator workflows with centralized hospital call center software.
  • Automate routine requests using interactive speech and call routing.
  • Reduce operator workload and eliminate call handling delays.
  • Improve performance with call recording and quality management tools.

 

See how hospital call center and switchboard software improves operator efficiency
"We wanted to make sure there’s a seamless connectedness across our systems—something that really allows us to connect on an individual level with our customers and within our team." -Gary Montoute, Director, IT Contact Centers, Orlando Health
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Trusted by 2,200+ hospitals

Hospitals rely on Spok for hospital call center software.

Multiple Devices

70M+ messages delivered monthly

Our customers send over 70 million messages each month through their Spok solutions.

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30+ years in healthcare

Decades of experience supporting hospital communication operations.