HIPAA & HITECH-compliant messaging for healthcare teams
Replace consumer apps and fragmented messaging tools with compliant, staff-to-staff messaging that integrates with on-call schedules, paging, and your directory. Trusted by 2,200+ hospitals.
The problem
Despite policies and training, your clinicians are likely texting about patients on WhatsApp, iMessage, and SMS right now.
That is fast and convenient, but it violates HIPAA, is not HITECH-compliant, creates no audit trail, and puts your organization at risk.
Spok® provides a secure alternative that is just as easy to use, with the compliance controls you need built in.
Why Spok vs. other HIPAA & HITECH-compliant messaging apps?
Most secure messaging tools are standalone apps.
Secure messaging with Spok Care Connect® integrates with your provider directory, clinical systems, paging, and clinical alerting to streamline workflows. Smart devices and desktop apps work for all your critical communications: Code alerts, patient updates, consultation requests, and more.
When a nurse messages the on-call cardiologist, the system already knows who that is—no phone calls, no lookups.
And for staff without smartphones, messages can be delivered as pages.
Go beyond "just” secure messaging
- Send secure messages with end-to-end encryption, delivery confirmation, and automated escalation if unread.
- Message the on-call provider or role directly: On-call schedules are built into the messaging workflow, not a separate system.
- Reach every care team member on their preferred device: smartphones, pagers, Wi-Fi phones, and desktops.
- Include images, videos, and attachments in secure messages for faster clinical decision-making.
Who uses Spok secure messaging?
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Clinical leaders: Improve clinician satisfaction with a secure, intuitive messaging app that connects to on-call schedules and reaches even those still using pagers.
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CIOs / IT Directors: Reduce vendor sprawl with an enterprise platform for messaging, paging, and alerting. Full HIPAA and HITECH compliance with no infrastructure to manage (hosted option available).
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Compliance officers: Maintain HIPAA and HITECH-compliant communications across your enterprise.
- Nursing leadership: Reduce alert fatigue and communication delays. Nurses can message the right provider by role without calling the switchboard or checking a whiteboard.
See HIPAA & HITECH-compliant messaging built for healthcare care teams
Built for HIPAA & HITECH compliance from day one
- End-to-end encryption for every message, image, and attachment in transit and at rest.
- Track all communication and generate audit reports on message delivery and user acknowledgments across devices.
- Role-based access controls so staff only see what they need based on their position and department.
- Secure data storage with remote wipe capability for lost or stolen devices.
“We needed a solution we could integrate into our workflows that was cost-effective, easy to implement, and more importantly, easy for our clinicians to use. Spok was the best fit.” -Michael Strong, MD, Chief Medical Information Officer, University of Utah Health
Trusted by
2,200+ hospitals
Hospitals rely on Spok for HIPAA/HITECH compliant text messaging and
hospital pager systems.
70M+ messages
delivered monthly
Our customers send over 70 million messages each month through their Spok solutions.
30+ years
in healthcare
Decades of experience supporting
secure hospital communication.
